A BRIGHTER KIND OF PLAYUK 18+ · 115 FREE CASUAL GAMESRoom to pause
LEUCHTWALZENTHE LUMO PLAY ATELIER

THE ATELIER HELP DESK

A direct line to the atelier.

Get help with LEUCHTWALZEN games, account access, saved progress, privacy and Player Care. Save a support request with a reference.

For a game issue, include its title and the round identifier shown in the game. Never send a password or payment information.

A round was interrupted.

Reopen the game and use Continue saved round where available. Compatible games save periodically, so the most recent actions may need to be replayed.

Progress and account access.

Your free account keeps compatible saved rounds, results and achievements. Guest progress and favourites stay in this browser. For a sign-in issue, include the message you see.

Write to hello@leuchtwalzen.com, or send a request below.

Your request is saved with a reference and sent to our contact inbox. Keep the reference for follow-up.

Prefer to prepare a report on this device?

This local tool prepares a report on your device. It does not send a message or save your text. Please leave out names, email addresses, passwords and other personal details.